Delivery

Singapore Customers:

Dates requested by the Customer or indicated on printed or written invoices are not binding upon the Company. The final delivery date and estimated time are subject to the Company’s further communication with the Customer to finalize.

The delivery dates stated on invoices are merely indicative and are non-binding upon the Company. Such dates are a reasonable estimation and confirmation of the date of delivery shall be made by the Company closer to the delivery date.

Self Collection: There are no delivery or installation charges for purchases that are for self-collection, unless otherwise stated.

Delivery Order: Item will be deliver within 05 working days for ready stocks. For out of stock and customised items, a lead-time of 03-08 weeks applied.

Delivery Timing: Monday – Friday 10.00am – 6.00pm, Saturdays 10.00am – 1.00pm. There are no deliveries on Sundays & Public Holidays.

Free delivery and installation (valued from $30) for orders amounting to S$500.00 and above, to one local address on mainland Singapore during operating hours (10.00am to 6.00pm). Otherwise, delivery will be charged at nominal rate of S$30.00.

To qualify for free delivery: Delivery location must also be accessible via elevator or must be on the same floor as the goods loading/unloading area.

* Please ensure that the delivery address provided is correct and someone is around to receive, otherwise, additional charge of S$30.00 will incurred for wrong address or rescheduling of delivery.

* In the event the customer or his/her appointed representative is not present on the scheduled date and time of delivery, the customer shall be responsible for calling in to reschedule any missed deliveries. 

Additional delivery fee: S$30.00 for delivery on Monday – Friday between 10.00am – 6.00pm, Saturdays 10.00am – 1.00pm (excluding Sundays & Public Holidays).

After Hours Delivery Fee: Any delivery request to be scheduled after 6.00pm during standard delivery days will be subject to a minimum of S$30.00 delivery surcharge.

Non-Lift Delivery Fee: If the delivery crew is unable to send furniture to your location via the elevator at the point of delivery (eg. Furniture is unable to fit into elevator, elevator unservicable upon delivery, refusal of elevator access by building management etc) The company will assess (at our own discretion) the feasibility of the furniture being carried up via the staircase in a non-hazardous manner.

Should delivery via staircase be deemed safe, additional charges per item will be as follows:

- First non lift-accessible storey free of charge (e.g. staircase delivery from ground floor to level two or mezzanine is free)

- Additional S$10.00 per item transported to a subsequent non lift-accessible storey